Yiziphi izindlela zokukhokha?
Inkokhelo ingenziwa ngezindlela ezihlukahlukene. Ngokungeziwe ekudluliseleni inkokhelo yakho mathupha ku-akhawunti yethu yasebhange, sinikeza nezindlela zokukhokha ezilandelayo:

UDEAL / Ikhadi lesikweletu / PayPal / Apple Pay / ING Home'Pay / bancontact / KBCCBC / I-Belfius Direct Net / I-SOFORT Banking / I-Giropay / I-EPS / Ukudluliselwa 24

 

Ngingakwazi futhi ukudlulisa inkokhelo yami mathupha ngebhange lami?
Kungenzeka futhi ukwenza ukudlulisa ngesandla. Uma sesiyitholile inkokhelo yakho, sizocubungula ngokushesha futhi sikuthumele i-oda. Ungadlulisela inani le-oda lakho enombolweni ye-akhawunti elandelayo:

I-IBAN: NL54ABNA0872709655

I-BIC: ABNANL2A

I-TNV: INTSHA NGAPHAKATHI

Hlala usho inombolo ye-oda + negama lakho nenkokhelo yakho.

 

I-oda lami lizothunyelwa nini?
Sihlose ukuthumela wonke ama-oda phakathi nezinsuku zokusebenza ezi-5 zokukhokha. Ama-oda afika ngoLwesine ukuya ngeSonto azothunyelwa ngoMsombuluko ngenxa yokungaqiniseki mayelana nosuku azolethwa ngalo IposiNL, DHL, I-DPD en GLS† Sizokwazisa ngokuthi WhatsApp, SMS of imeyili ukwaziswa.

Okwamanje kumatasatasa e-PostNL, kungenzeka ukuthi iphakheji lakho lizobe lisendleleni usuku (noma 2) isikhathi eside kunokuvamile. Ungakhathazeki, ukusikwa nezitshalo kusekuhle 🙂


Izofika nini iphasela lami?
Ngemva nje kokuthi iphakheji yakho isithunyelwe, uzothola ikhodi ye-Track & Trace nge-imeyili. Ngale ndlela thina nawe ungakwazi ukulandelela kalula iphakheji (ibhokisi leposi) ku-inthanethi. Uma iphakethe lilingana nebhokisi lezincwadi, akudingekile ukuba ube sekhaya ngesikhathi sokulethwa.

 

Ingabe kufanele ngikhokhe izindleko zokuthumela?
Kuma-oda (anekheli lokulethwa ku-NL) ngaphezu kuka-€ 94,95 futhi (nekheli lokulethwa e-BE nase-DE) ngaphezu kuka-€ 144,95, izindleko zokuthumela zifakiwe. Ngama-oda angaphansi kwaleli nani, izindleko zokuthumela ziyi € 6,95 ngaphakathi kweNetherlands kanye nezindleko zokuthumela € 8,95 ngaphakathi kweBelgium. Ngaphandle kwe-NL BE ne-DE izindleko zokuthumela zilungisiwe € 9,45 okufaka ikhodi yokulandela nokulandela, ebhalisiwe kanye nomshwalense ongafika ku-€100.

 

Imaphi amazwe othumela kuwo?
Sithumela emazweni alandelayo:

Nederland €6.95 † 1-2 izinsuku
Belgium 8.95 † 1-2 izinsuku
Luxembourg €13.50 † 1-2 izinsuku
I-Duitsland €9.45 † 2-3 izinsuku
EFrance €14.25 † 4-5 izinsuku

Monaco €14.25 † 4-5 izinsuku

ESpain €16.95 † 6-7 izinsuku

Malta €29.95 † 6-7 izinsuku

Italy €16.95  † 6-7 izinsuku
Portugal  €21.95 † 6-7 izinsuku
Greece €28.95 † 8-9 izinsuku
Sweden €21.00 † 5-7 izinsuku
Denmark €15.95 † 5-7 izinsuku
Finland €21.00 † 5-7 izinsuku
E-Austria €17.00 † 5-7 izinsuku
IHungary €23.00 | Izinsuku ezingu-5-7
ESwitzerland €23.00 † 5-7 izinsuku
I-Czech Republic €21.00 † 7-11 izinsuku
Latvia €28.00 † 7-11 izinsuku
ELithuania €28.00 † 7-11 izinsuku
Cyprus €28.00 † 7-11 izinsuku
IBulgaria €28.00 † 7-11 izinsuku
ISlovakia €21.00 † 6-7 izinsuku
Iziqhingi zaseFaroe €25.00 † 7-10 izinsuku
I-Iceland €25.00 † 7-10 izinsuku
Greenland €45.00 † 7-10 izinsuku
Croatia €29.00 † 8-10 izinsuku
Estonia €29.00 † 8-10 izinsuku
IRomania €27.95 † 9-11 izinsuku
Poland €22.95 † 6-7 izinsuku
Ireland €24.95 † 6-7 izinsuku
Singapore €45.00 † 6-8 izinsuku
United Kingdom €12.00 † Okwamanje ivaliwe!
ENorway €23.00 | Okwamanje ivaliwe!
I-Russia €23.00 † Okwamanje ivaliwe!


Ukuthatha
Usuvele ulifakile i-oda futhi usafisa uku-oda enye into. Ayikho inkinga! Ungahlala ufaka i-oda elengeziwe ngenketho ethi “landa”, ukuze ungakhokhi izindleko zokuthumela kabili. 

 

Ngingakwazi ukushintshanisa noma ukubuyisela engikuthengile noma kunini?
Kukhona isikhathi sokubonisa esisemthethweni esiyizinsuku eziyi-14. Nokho, kukhona okuhlukile kuphela, okufana nemikhiqizo eyonakala noma eguga ngokushesha, njengokudla okusha neziphuzo ezintsha noma izimbali.

Uma unganelisekile ngokuthenga kwakho, sicela ukuthi usithumelele i-imeyili info@stekjesbrief.nl† Funda kabanzi ngalokhu kumigomo nemibandela yethu

Sizobe sesizama ukuthola isisombululo esifanele kanye nawe.

 

Ingabe ngithola ibhodwe ngesitshalo sami?
Cha Ngeshwa. Wonke amabhodwe atholakala ngokwehlukana futhi asebenza kuphela njengogqozi lwendatshana yesitshalo.  

 

Angikayitholi i-E-mail yokuqinisekisa?
Uma ungasitholanga isiqinisekiso phakathi namaminithi woku-oda, okulandelayo kungenzeka ukuthi akuhambanga kahle. 

Nokho, akuvamile ukuthi izinsiza ezifana ne-Hotmail noma i-Gmail zimake iziqinisekiso zethu njengogaxekile. Ngakho qala uhlole ibhokisi lakho logaxekile, ngoba isiqinisekiso cishe sikhona. Ukuze uvimbele imeyili yethu ukuthi imakwe njengogaxekile esikhathini esizayo, sikweluleka ukuthi usengeze ohlwini lwakho loxhumana nabo.

Uma ungasitholanga isiqinisekiso, sicela usithinte nge info@stekjesbrief.nl.

 

Ngingakwazi ukuhlehlisa ukuthunyelwa kwe-oda lami?
Yebo ungakwazi! Thumela i-imeyili kuyo ngemva koku-oda info@stekjesbrief.nl futhi usazise ukuthi ungaletha ngaluphi usuku izitshalo zakho. Ungakwazi futhi ukukuphawula ebhokisini lokuphawula lapho ufaka i-oda lakho. 

 

Ngingakwazi futhi ukucosha noma ukuqoqa i-oda lami?
Yebo, lokho kungenzeka. Nokho, lokhu sikwenza kuphela ngokuqokwa. Sicela njalo uthumele umlayezo nge-Instagram, i-webshop chatbox noma i-imeyili ukuze wenze isikhathi.

 

Umkhiqizo engiwuthandayo udayisiwe!
Ingabe umkhiqizo wakho owuthandayo awukho ohlwini? Bhalisa i-imeyili yakho ngekhasi lomkhiqizo le uhlu lokulinda/uhlu lokulinda, sithumele i-imeyili noma wengeze umkhiqizo 'kuhlu lwakho lwezifiso' futhi sizokwazisa uma umkhiqizo usutholakala futhi.

 

Ingabe imikhiqizo yakho nayo iyathengiswa kwenye indawo?
Cha, ngeshwa lokhu akunakwenzeka okwamanje.

 

Kubanda nesithwathwa
Uma kuba nesithwathwa esinamandla, izitshalo zinengozi eyengeziwe yokulimala okubandayo ngesikhathi sokuthutha. Ukuqinisekisa ukuphepha kwezitshalo ngangokunokwenzeka, singakuthumela i-oda lakho ngosuku olulodwa noma ngaphezulu kamuva. Emazingeni okushisa angama-5 degrees noma ngaphansi, sincoma ukusebenzisa i- iphakethe lokushisa inga-oda nawe, ukuze izitshalo zakho zihlale zizinhle futhi zifudumale emgwaqeni. Amaphakethe okushisa ayatholakala ku-webshop ezinhlobonhlobo zamahora angama-40 nama-72. Ithiphu eyengeziwe! Ezinyangeni ezibandayo, ungalivuli iphakethe lakho ngokushesha lapho ufika, kodwa vumela iphakheji ukuthi lifike ezingeni lokushisa legumbi. 

Ukucwaninga komkhiqizo

Uhlu lokulinda - Uhlu lokulinda Sizokwazisa uma umkhiqizo usesitokweni. Sicela ufake ikheli le-imeyili elivumelekile ngezansi.